Privacy Policy

Personal Data Processing Policy

1. General Provisions This policy on the processing of personal data is drafted in accordance with the requirements of the law of the Republic of Portugal Lei n.º 58/2019, de 08 de Agosto LEI DA PROTEÇÃO DE DADOS PESSOAIS (hereinafter referred to as the Data Protection Law) and defines the procedures for processing personal data and measures to ensure the security of personal data, undertaken by Sergei Grevtsov, an individual entrepreneur (hereinafter – the Operator).

1.1. The Operator sets compliance with the rights and freedoms of individuals as its paramount goal and condition for carrying out its activities in processing their personal data, including the protection of the right to privacy, personal, and family secrets.

1.2. This Operator’s policy regarding the processing of personal data (hereinafter – the Policy) applies to all information that the Operator may obtain about visitors to the Medicoinfos website — the world of medicine in one place or received via email at info@medicoinfos.com.

2. Key Concepts Used in the Policy

2.1. Automated processing of personal data – processing of personal data using computer technology.

2.2. Blocking of personal data – temporary cessation of the processing of personal data (except in cases where processing is necessary to clarify personal data).

2.3. Website – a set of graphic and informational materials, as well as computer programs and databases, providing their availability on the internet at the network address Medicoinfos — the world of medicine in one place.

2.4. Information system of personal data – a set of personal data contained in databases, and the information technologies and technical means ensuring their processing.

2.5. Depersonalization of personal data – actions that make it impossible to determine the belonging of personal data to a specific User or another subject of personal data without the use of additional information.

2.6. Processing of personal data – any action (operation) or a set of actions (operations) carried out with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.

2.7. Operator – a state body, municipal body, legal or natural person, independently or jointly with other persons, organizing and/or carrying out the processing of personal data, as well as determining the purposes of processing personal data, the composition of personal data subject to processing, actions (operations) performed with personal data.

2.8. Personal data – any information directly or indirectly related to a specific or determinable User of the Medicoinfos website — the world of medicine in one place.

2.9. Personal data permitted by the subject of personal data for distribution – personal data to which the subject of personal data has provided unrestricted access by giving consent to the processing of personal data, permitted by the subject of personal data for distribution in the manner provided by the Data Protection Law (hereinafter – personal data permitted for distribution).

2.10. User – any visitor to the Medicoinfos website — the world of medicine in one place.

2.11. Provision of personal data – actions aimed at disclosing personal data to a specific person or a specific circle of persons.

2.12. Distribution of personal data – any actions aimed at disclosing personal data to an indefinite circle of persons (transfer of personal data) or acquainting an unlimited circle of persons with personal data, including the publication of personal data in mass media, placement on information and telecommunication networks, or providing access to personal data in any other way.

2.13. Cross-border transfer of personal data – the transfer of personal data to the territory of a foreign state to the authorities of a foreign state, a foreign individual, or a foreign legal entity.

2.14. Destruction of personal data – any actions resulting in the irreversible destruction of personal data with the impossibility of further restoring the content of personal data in the information system of personal data and/or the destruction of material carriers of personal data.

3. Main Rights and Responsibilities of the Operator

3.1. The Operator has the right to:

• Receive accurate information and/or documents containing personal data from the subject of personal data.
• In the event of the subject of personal data withdrawing consent to the processing of personal data, the Operator has the right to continue processing personal data without the consent of the subject of personal data if there are grounds specified in the Data Protection Law.
• Independently determine the composition and list of measures necessary and sufficient to ensure the fulfillment of obligations provided for by the Data Protection Law and regulations adopted in accordance with it, unless otherwise provided by the Data Protection Law or other laws.
• Independently and without prior agreement with the User, send via email or other services (Telegram bot, SMS, calls to mobile and landline numbers, information medical systems, WhatsApp, Viber, Facebook, and similar) mailings containing medical documents (prescriptions, certificates, medical summaries, extracts from medical history, invoices for services provided), commercial and non-commercial offers, notifications of appointments and changes to appointments for consultations, and other data related to the services provided by the Operator.

3.2. The Operator is obligated to:

• Provide the subject of personal data, upon their request, with information regarding the processing of their personal data.
• Organize the processing of personal data in the manner established by the current legislation of Portugal.
• Respond to inquiries and requests of subjects of personal data and their legal representatives in accordance with the requirements of the Data Protection Law.
• Provide the necessary information to the authorized body for the protection of the rights of subjects of personal data upon the request of this body within 30 days from the date of receiving such a request.
• Publish or otherwise ensure unlimited access to this Policy on the processing of personal data.
• Take legal, organizational, and technical measures to protect personal data from unauthorized or accidental access, destruction, alteration, blocking, copying, provision, distribution of personal data, as well as other unlawful actions with regard to personal data.
• Terminate the transfer (distribution, provision, access) of personal data, cease processing, and destroy personal data in the manner and cases provided for by the Data Protection Law.
• Fulfill other obligations provided for by the Data Protection Law.

4. Main Rights and Responsibilities of Subjects of Personal Data

4.1. Subjects of personal data have the right to:

• Obtain information about the processing of their personal data, except as provided by laws. Information is provided to the subject of personal data by the Operator in an accessible form, and it should not contain personal data related to other subjects of personal data, except in cases where there are legal grounds for disclosing such personal data. The list of information and the procedure for obtaining it are established by the Data Protection Law.
• Demand from the operator the clarification of their personal data, their blocking, or destruction if the personal data are incomplete, outdated, inaccurate, illegally obtained, or not necessary for the stated purpose of processing, and also take measures provided by law to protect their rights.
• Impose a condition of prior consent when processing personal data for the purpose of promoting goods, works, and services on the market.
• Withdraw consent to the processing of personal data.
• Challenge in the authorized body for the protection of the rights of subjects of personal data or in court the unlawful actions or inaction of the Operator in the processing of their personal data.
• Exercise other rights provided by the legislation of Portugal.

4.2. Subjects of personal data are obliged to:

• Provide the Operator with accurate data about themselves.
• Inform the Operator about the clarification (updating, changing) of their personal data.

4.3. Persons who provided the Operator with inaccurate information about themselves or information about another subject of personal data without the consent of the latter bear responsibility in accordance with the legislation of Portugal.

5. The Operator may process the following User’s personal data

5.1. Full name.

5.2. Date of birth.

5.3. Number and other details of identity documents.

5.4. User Identification Number (NUS).

5.5. Tax Identification Number (NIF).

5.6. Number and other details of driver’s licenses.

5.7. Number and other details of the insurance policy.

5.8. Mailing address.

5.9. Email address.

5.10. Phone numbers.

5.11. Medical and clinical documents (prescriptions, medical summaries, extracts from medical histories, vaccination certificates, and the like).

5.12. Also, the website collects and processes de-identified data about visitors (including “cookie” files) using internet statistics services (Google Analytics and others).

5.13. The above-listed data in this Policy are collectively referred to as Personal Data.

5.14. The Operator does not process special categories of personal data related to race, national origin, political views, religious or philosophical beliefs, intimate life.

5.15. The User provides consent for the processing of personal data permitted for distribution directly to the Operator.

5.16. The storage of personal data permitted by the subject of personal data for distribution should be terminated at any time upon the request of the subject of personal data. This requirement should include the last name, first name, patronymic (if any), contact information (phone number, email address, or mailing address) of the subject of personal data, as well as a list of personal data, the processing of which is to be terminated. The personal data specified in this requirement can only be processed by the Operator to whom it is addressed.

5.16.1. Consent for the processing of personal data permitted for distribution ceases to be valid from the moment the Operator receives the request specified in clause 5.16 of this Policy on the processing of personal data.

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6. Principles of Personal Data Processing

6.1. Personal data processing is carried out on legal and fair grounds.

6.2. Processing of personal data is limited to achieving specific, pre-determined, and legal purposes. Processing of personal data that is incompatible with the purposes of collecting personal data is not allowed.

6.3. The combination of databases containing personal data processed for incompatible purposes is not allowed.

6.4. Only personal data that meets the purposes of their processing is subject to processing.

6.5. The content and volume of processed personal data correspond to the stated purposes of processing. Redundancy of processed personal data in relation to the stated purposes of their processing is not allowed.

6.6. When processing personal data, accuracy, sufficiency, and, where necessary, relevance to the purposes of processing personal data are ensured. The Operator takes necessary measures and/or ensures their adoption to delete or clarify incomplete or inaccurate data.

6.7. Storage of personal data is carried out in a form that allows identifying the subject of personal data for no longer than required by the purposes of processing personal data, unless the storage period for personal data is established by law, a contract, or a party to which the subject of personal data is a beneficiary or a guarantor.

7. Purposes of Personal Data Processing

7.1. The purpose of processing the User’s personal data is the conclusion, execution, and termination of civil contracts.

7.2. The Operator also has the right to send notifications to the User about new products and services, special offers, and various events. The User can always refuse to receive informational messages by sending a letter to the Operator at the email address info@medicoinfos.com with the note “Refusal from notifications about new products and services and special offers.”

7.3. De-identified data of Users collected through internet statistics services are used to gather information about Users’ actions on the website, improve the quality of the site, and its content.

8. Legal Grounds for Personal Data Processing

8.1. The legal grounds for the processing of personal data by the Operator are:

• Contracts concluded between the operator and the subject of personal data.
• Laws, other regulatory legal acts in the field of personal data protection.
• Consents of Users to the processing of their personal data, for the processing of personal data permitted for distribution.

8.2. The Operator processes the personal data of the User only if they are filled in and/or sent by the User independently through special forms located on the websites of Medicoinfos — the world of medicine in one place or sent to the Operator by email, as well as through other means of communication, if the data subject gives their consent (Facebook, Telegram, Whatsapp, etc.). By filling out the relevant forms and/or sending their personal data to the Operator, the User expresses their consent to this Policy.

8.3. The Operator processes de-identified data about the User if this is allowed in the User’s browser settings (enabled cookie files storage and the use of JavaScript technology).

8.4. The subject of personal data independently makes a decision to provide their personal data and gives consent freely, of their own free will, and in their own interest.

9. Conditions for Processing Personal Data

9.1. Processing of personal data is carried out with the consent of the subject of personal data to the processing of their personal data.

9.2. Processing of personal data is necessary to achieve the purposes provided for by an international treaty of Portugal or the law, for the implementation of functions, powers, and duties imposed by the legislation of Portugal on the operator.

9.3. Processing of personal data is necessary for the administration of justice, the execution of a judicial act, an act of another authority, or an official to be executed in accordance with the legislation of Portugal on enforcement proceedings.

9.4. Processing of personal data is necessary for the performance of a contract, where the subject of personal data is a party to the contract or a beneficiary or guarantor under the contract, and also for the conclusion of a contract at the initiative of the subject of personal data or a contract under which the subject of personal data will be a beneficiary or guarantor.

9.5. Processing of personal data is necessary to protect the rights and legitimate interests of the operator or third parties or to achieve socially significant goals, provided that this does not violate the rights and freedoms of the subject of personal data.

9.6. Processing of personal data is carried out for personal data that is publicly available, access to which is provided by the subject of personal data or at their request (hereinafter – publicly available personal data).

9.7. Processing of personal data is carried out for personal data that is subject to publication or mandatory disclosure in accordance with the law.

11. List of Actions Performed by the Operator with Obtained Personal Data

11.1. The Operator carries out the collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transmission (distribution, provision, access), de-identification, blocking, deletion, and destruction of personal data.

11.2. The Operator conducts automated processing of personal data with the receipt and/or transmission of the obtained information through information and telecommunication networks or without them.

12. Cross-Border Transfer of Personal Data

12.1. Before initiating the cross-border transfer of personal data, the Operator must ensure that the foreign country, to whose territory the transfer of personal data is planned, provides reliable protection of the rights of data subjects.

12.2. Cross-border transfer of personal data to the territories of foreign countries that do not meet the above requirements can only be carried out in the presence of the written consent of the data subject for the cross-border transfer of their personal data and/or the performance of a contract to which the data subject is a party.

13. Confidentiality of Personal Data

Operator and other persons who have access to personal data are obliged not to disclose to third parties and not to disseminate personal data without the consent of the data subject, unless otherwise provided by law.

14. Concluding Provisions

14.1. The User can obtain any explanations on matters of interest regarding the processing of their personal data by contacting the Operator via email at info@medicoinfos.com.

14.2. Any changes to the policy of personal data processing by the Operator will be reflected in this document. The policy is valid indefinitely until replaced by a new version.

14.3. The current version of the Policy is freely available on the Internet at the address Medicoinfos — the world of medicine in one place, upon initial contact.